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  1. birdsnest US
  2. Returns & Exchanges
  3. Returns

Returns

  • How can I return my order if I don't have a printer?
  • What is your returns guarantee?
  • How do I return an item?
  • What happens once I have lodged my return online?
  • How can I use your prepaid return label if I don't have a printer?
  • Why is my returns form and label not loading?
  • What is the $9.95 pre-paid return label?
  • Do you offer free return postage?
  • How can I get a returns postage label?
  • Can I return items from different orders in one parcel?
  • Returning a gift
  • Why is my returns form link not opening?
  • Why is the print window for my returns form and label not showing up?
  • Can I return an International order?
  • Has my return parcel arrived back to you?
  • Why hasn't my return been processed?
  • Can I return sale items?
  • Can I return items purchased in store?
  • How do Afterpay refunds work?
  • Can my refund go back onto an alternative card?

Need more help?

Email Customer Service
1300 696 378
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