You may have experienced an error while the return form and return postage label was loading. This is because it might have timed out while generating. We will send you a "birdsnest Return Confirmation" email that contains a link to the form and label where you can print it from. You can also reprint it on the website through your account. Please note this link might expire.
If you're still having trouble please contact our customer service team on 1300 696 378 or email us at firstname.lastname@example.org