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  2. Returns & Exchanges

Returns & Exchanges

Returns

  • How can I return my order if I don't have a printer?
  • What is your returns guarantee?
  • How do I return an item?
  • What happens once I have lodged my return online?
  • How can I use your prepaid return label if I don't have a printer?
  • Why is my returns form and label not loading?
See all 20 articles

Exchanges

  • How can I send back an order for an exchange?
  • Can I apply a promotional code to exchange items?
  • Do you hold items for customers?

Damaged or Incomplete Orders

  • What should I do if my parcel is missing an item?
  • What should I do if an item is incorrect, faulty or my parcel arrived damaged?

Need more help?

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1300 696 378
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