Returns & Exchanges

Returns

• How do I return my order?
• What is the $7.95 pre-paid return label?
• Can I return an International order?
• Has my return parcel arrived back to you?
• Why hasn't my return been processed?
• Can I return sale items?

See all 11 articles

Exchanges

• How do I organise an exchange?
• Can I apply a promotional code to exchange items?
• Do you hold items for customers?
• Why has my exchange not been posted yet?

Damaged or Incomplete Orders

• What should I do if my parcel is missing an item?
• What should I do if an item is incorrect, faulty or my parcel arrived damaged?