There are a couple of ways that you can check to see if your return has arrived back to us:
If you used our pre-paid returns label:
In your birdsnest return confirmation email there will a tracking number for your returning parcel, this number should start with the letters QTF followed by 13 numbers, as well as a link to track your parcel on the AusPost website. When your parcel has arrived to us it should say 'delivered Cooma'
If you organised your own return shipping:
If your return shipping included a tracking number you will be able to track it on the AusPost website. When your parcel has arrived to us it should say 'delivered Cooma'
Unfortunately, if you did not register your parcel there is no way of knowing it has arrived until it has been processed. Once your return is processed, we will send you an email to let you know.