Why can’t I see the balance of my Store Credit?Updated 21 days ago

If you can’t see your store credit, here are a few things to check:

• Make sure you’re logged in
  Store credit is linked to your account, so you’ll need to be logged in to view it. You’ll see your balance in your account or at checkout.
• Check you’re using the right account
  If you have more than one email address, your store credit may be linked to a different one.

• It may have already been used
  Your store credit could have been applied to a previous order.
   

  Still can’t find it?
  Our customer service birds are happy to help — just get in touch and we’ll check it for you