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Tracking
Where is my parcel?
When your order leaves the nest, we’ll send you an email titled “Your parcel is on its way!” with your Australia Post tracking number. Click the link in the email to see where your parcel is on its journey. You can also check in your Birdsnest accoun
Why hasn't my parcel arrived yet?
If your parcel hasn't arrived within the delivery timeframe, we suggest you check around your property as your parcel may have been safe dropped. If you can’t find it please contact customer service on 1300 696 378 or email customerservice@birdsnest.