We’ll hold your in-store pickup order for up to 7 business days from the date you place your order. After that, if it’s not collected, we’ll return the items to our inventory. If you need more time, please get in touch with our customer service team

We&#x2019;ll hold your in-store pickup order for up to 7 business days from the date you place your order. After that, if it&#x2019;s not collected, we&#x2019;ll return the items to our inventory. If you need more time, please get in touch with our customer service team at 1300 696 378, and we&#x2019;ll do our best to help.

How long is my in-store pickup order held?

The Nest Lounge is a unique feature of birdsnest at our Cooma store. It is a comfortable, cozy space where customers can relax and unwind while shopping. Customers can book a dedicated space for this unique experience to enjoy the welcoming and comfo

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<h3 id="h_01HPZBMCBP3A6DKM4N4KHBRZ4W">At Cooma store</h3>
The Nest Lounge is a unique feature of birdsnest at our Cooma store. It is a comfortable, cozy space where customers can relax and unwind while shopping.
Customers can book a dedicated space for this unique experience to enjoy the welcoming and comfortable atmosphere. Customers can choose from 5 different spaces where they can chat with the friendly and knowledgeable birdsnest stylists to create a personalised shopping experience while enjoying some bubbles and nibbles.
We also host events in the Nest Lounge for various activities, such as workshops, fashion shows, and charity events.
You can find out more about The Nest Lounge and book your experience <a href="https://www.birdsnest.com.au/our-story/our-store/nest-lounge" target="_self">here&#xA0;</a>
&#xA0;
<h3 id="01HPZBN3TQ9ASM418WJE1K5YX1">At Burleigh Heads store</h3>
Sip &amp; Shop offers a private styling lounge experience at the new Burleigh store, where you and up to 7 friends can pre-order items from birdsnest.com.au range. Customers can chat with friendly and knowledgeable birdsnest stylists to create a personalised shopping experience while enjoying bubbles and nibbles.
You can find out more about Sip &amp; Shop and book your experience <a href="https://birdsnestptyltd.simplybook.me/v2/#book/category/6/count/1/">here&#xA0;</a>
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What is the Nest Experience?

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