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Exchanges
Do you hold items for customers?
We can put aside an item for you if you are wanting to return your order for an exchange. If you would like to place something on hold while your return makes its way back to us, please go through our returns portal to select that item for exchange.
Can I apply a promotional code to exchange items?
Unfortunately, we are unable to apply a promo code to an exchange item that is on hold unless your return is processed the day the promotion is running. If you would like to take advantage of the promotion, you are welcome to send your return back fo
How can I send back an order for an exchange?
Let’s make exchanging nice and easy!. You can lodge a return and exchange in just a few steps:. Note: we will hold your exchange items for you while your parcel makes its way back to us.