Delivery
When will my order be dispatched?
All orders placed before 1pm AEST Monday to Friday will be shipped via express post that same day. Anything after 1pm, will be sent the next business day. If you require your order to be sent urgently or for it to be held and posted on a later date,
Do you ship Internationally?
Yes, we do ship overseas to a wide range of countries. You can check the Australia Post website for delivery destination and time frames to your country here. When we ship to New Zealand 15% GST is applied to your order as required by New Zealand cus
What are Parcel Collect and Parcel Lockers?
Parcel collect is a free service where you can select to have your parcel sent to your preferred participating Post Office. You will be notified via SMS when your parcel is ready to collect during business hours. You will need to create an account by
Can I provide delivery instructions for my parcel?
Yes, you can enter delivery instructions for Australia Post at the delivery details page of our checkout. These instructions will be printed on your postage label for the postie to read.
What is your delivery guarantee?
Within Australia, we deliver all our orders to you via the Australia Post Express Service. Orders that are received before 1pm EST on a business day are sent that day. Anything after 1pm, will be sent the next business day. Check express post domesti