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Damaged or Incomplete Orders

What should I do if my parcel is missing an item?

If your parcel has arrived with an item missing, please contact [email protected] or call on 1300 696 378 so we can resolve this for you as soon as possible.

What should I do if an item is incorrect, faulty or my parcel arrived damaged?

If you have any problems with an item you have received, we would love to find a solution. Please contact [email protected] or call on 1300 696 378.