We hope that you would be able to find the answer to most of your questions here in the Help Centre, however our customer service birds are in the nest 9am to 5pm Monday to Friday EST. We aim to answer e-mails within one working day. We also prioritise any time sensitive queries however if you are at all concerned please feel free to contact us on one of the below options:
- e-mail us anytime on customerservice@birdsnest.com.au
- For phone inquiries within Australia please call 1300 696 378 (1300 MYNEST)
- For phone inquiries outside Australia please call +61 2 6188 6071
- Live Chat, click the grey "Help" button at the bottom right corner of your screen
Public holiday hours may vary and will be listed on the 'contact us' page on the website