Your Style Guide may not download for a few different reasons which we have popped below:
Are you using Chrome?
- If so, have you checked the bottom-left corner for the downloaded file?
- If you're getting an error opening the file in Chrome, please let us know either at customerservice@birdsnest.com.au, or on 1300 696 378, as our IT team will need to investigate this further for you.
If you aren't using Chrome -
- Is your Acrobat reader up to date? (https://get.adobe.com/reader)
- If updating your Acrobat doesn't fix the issue, have you tried using Chrome? (http://www.google.com/chrome/)
If you are still unable to download your style guide, please contact our customer service team who will be able to help you further.