Shopping

How to shop online

• How do I place an order online?
• How do I place an in store pickup?
• Cooma Store - Booking appointments online
• Tips to help find your perfect items
• Sizing guides
• What is a Changeroom upgrade?

Gift Vouchers, Credit Notes & Promo Codes

• How much is left on my gift voucher or credit note?
• Do you sell gift vouchers?
• I forgot to add the promo code
• How do I use my gift voucher or credit note?
• How do I apply a promo code?
• Why hasn't an e-gift voucher arrived?

Payment options

• Security guarantee
• Credit cards
• PayPal
• Gift voucher and credit note
• Afterpay
• zipPay

Out of stock items

• I received a back in stock email, but the item has sold out again
• An item I am interested in is currently out of stock
• Coming Soon
• An item I was interested in is no longer showing on the website

Pricing

• Pricing guarantee
• Do you price match?
• The price in my shopping bag is not matching the current sale price