Upon processing a return, you would have received a "birdsnest Return Confirmation" email containing a link to your Returns Form. This link will take you to a printable document. It will contain your Returns Forms as well as your Returns label if you have chosen to use our pre-paid postage label.
If you're having trouble loading the returns form from the website, or from your returns confirmation email this could mean the link may have expired.
Please contact our customer service team on 1300 696 378 or email us at email@example.com