DELAYS: Your parcels from birdsnest all fly express post and any orders placed before 1pm Mon-Fri will leave that day, however we are seeing some delays with Australia Post due to current lockdown restrictions. If you live in NSW parcels are currently taking 2-5 business days to arrive, Victoria 2-4 business days, ACT 2-3 business days, NT 2-4 business days and SA, QLD, TAS and WA all still 1-2 business days.
If your parcel hasn't arrived within the Calculated delivery times please contact customer service on 1300 696 378 or email email@example.com and we will start investigating immediately for you.
Please note, if you didn't select 'signature on delivery' for your parcel, your parcel may have been 'safe dropped'. Please double check around your property, including places like inside your meter box or behind pot plants.